Wednesday, March 23, 2016

ArtStor Alert! Technical Difficulties with Safari & Mobile Site Maintenance

We're writing to provide some updates to recent issues in the Artstor Digital Library.

Currently, some users accessing ArtStor remotely (with a username/password) using Safari are experiencing network error messages. ArtStor is working to address the issue and hopes to have a solution in the near future. In the meantime, please access ArtStor remotely using Firefox, Chrome, or IE. If you only have access to Safari, you can still get to the Digital Library remotely through CSM Library’s proxy server.

Additionally, this Thursday, March 24th ArtStor will be releasing a patch for ArtStor Mobile between 4:00 and 7:00 am Pacific. Although there is no scheduled downtime during this period, users accessing the mobile site may experience interruptions. This patch will fix issues experienced after viewing zoomed images, as well as erroneous remote access expiration notifications users have encountered.

Please reach out to ArtStor at with any questions.

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